Best-in-class solutions to help manage all aspects of servicing — from loan boarding to default. Transform your performance with automation and insights, and enhance the customer experience. Our solutions support first mortgages, as well as home equity loans, and help servicers lower costs, reduce risk and operate more efficiently.
ICE offers a comprehensive set of servicing solutions to create a consistent experience for customers and back-office teams alike. From loan boarding, escrow management and cash processing, through loan payoff or default, ICE’s technology can help servicers support each step of the servicing loan life cycle.
With the MSP® loan servicing system, servicers have access to a powerful system of record that can handle first mortgages and home equity loans and lines of credit on one consolidated platform. Banks, mortgage companies, credit unions, housing agencies and more trust MSP to help them tackle today’s most pressing business challenges while improving the customer experience that drive revenue and recapture business.
ICE Servicing Digital is a white-labeled consumer engagement application that provides customers with fast, simple and seamless access to their home and loan information—anytime, anywhere. Beyond offering a convenient way to make mortgage payments online, Servicing Digital also helps customers understand their home’s equity and can even present them with opportunities to tap into it – helping servicers boost retention and recapture business.
Resolve customer inquiries faster with ICE Customer Service solution. Uniquely designed for mortgage operations, Customer Service presents support agents with a consolidated view of the customer’s loan, helping agents have more meaningful conversations with customers that lead to more positive outcomes in less time.
Help homeowners when they need it most. ICE Loss Mitigation gives agents the tools they need to help customers throughout the complex and stressful loss mitigation process. Plus, when Loss Mitigation is paried with Servicing Digital, customers can discreetly initiate the loss mitigation process on their own via an advanced self-service prompt—helping them proactively seek help during difficult times.
ICE is focused on helping servicers create a customer journey that is understandable, meaningful and less complicated. Watch below to see how Cenlar uses Servicing Digital’s powerful self-service capabilities to enhance the customer experience.
Our powerful, proven and integrated servicing solutions automate all areas of the servicing process, from loan boarding to default. Our scalable capabilities are used by servicers who are just starting in the business – or those who service millions of loans. Transform your loan servicing performance while simplifying processes.
Best-in-class loan servicing software allowing servicers of all sizes the ability to tackle today’s most pressing operational challenges.
AIP delivers powerful insights that supports servicers in strategic decision-making, automate processes across the servicing life cycle, mitigate risk and increase customer retention.
Provide your borrowers with fast, simple and seamless access to loan and home-related information – anytime, anywhere.
Helping service agents be informed by providing a holistic view of a borrower’s loan on one screen.
Accelerates the lien release process by combining document creation and automated workflows into one solution.
Streamline the process of collecting delinquent payments.
Take your business to the next level with our suite of servicing solutions that can help servicers lower costs, reduce risk and operate more efficiently.
AIP delivers powerful insights that supports servicers in strategic decision-making, automate processes across the servicing life cycle, mitigate risk and increase customer retention.
Accelerates the lien release process by combining document creation and automated workflows into one solution.
Streamline the process of collecting delinquent payments.
Helping service agents be informed by providing a holistic view of a borrower’s loan on one screen.
Self-service solution that provides centralized access to all APIs.
Efficient, cost-effective portfolio-monitoring solution delivering early notifications of critical property-, borrower- or mortgage-related events that could impact the collateral supporting your loans.
Effectively board new and acquired loans onto the MSP loan servicing system with scalability, flexibility and control.
Feature-rich, web-based solution supporting industry-standard retention and liquidation workouts.
Best-in-class loan servicing software allowing servicers of all sizes the ability to tackle today’s most pressing operational challenges.
Provide your borrowers with fast, simple and seamless access to loan and home-related information – anytime, anywhere.
Receive immediate loan event information without polling for data changes or waiting for overnight reports.
Seamless connections between programs and systems to help users perform business processes with greater ease and efficiency.
Standardized digital document storage across servicing solutions.
Standardized digital document storage across servicing solutions.
A flexible, scalable solution that uses workflow and servicer-defined rules to automate bankruptcy-related tasks.
Streamline default-related claims processing by centralizing claims information across payers into a single, user-friendly application.
The Closing Exchange’s combination of service and technology makes it easy for settlement agents to access a vetted and trained nationwide panel of notaries for mobile notary, remote online notarization (RON), hybrid closing, and in-person electronic notarization (IPEN).
A streamlined and scalable solution that uses workflow and servicer-defined rules to automate the various foreclosure-related tasks.
Web-based default application that helps simplify billing and invoice processes through automation.
Provides strategic, proactive and actionable analytics to the right people at the right time.
Information about the assignment of mortgages to other lenders or third parties as well as the removal of liens on properties.
Our AVMs combine one of the largest, most expansive data sets in the industry with advanced modeling techniques, rigorous testing and high-performance technology that’s spans the entire real estate and mortgage continuum.
Robust data solutions that include EPA category information on contaminated sites, hazardous waste and solid waste facilities, reports that indicate flood hazard areas, near-real-time disaster alerts and climate risk scores.
Automated, nationwide flood zone determinations leveraging FEMA information, high-resolution images and public records data for greater accuracy and a better understanding of risk.
Data covering the entire foreclosure cycle, including information on notices of default, trustees, property auctions and REOs.
Scalable solution to help you determine if a property is part of an HOA.
Provides one of the most complete and reliable measures of residential real estate price trends in the U.S.
Get in-depth performance information on loan officers, mortgage brokers, lenders and title companies in the U.S.
Receive the flexibility to customize a wide range of property data to meet your business needs.
Market-leading repository of servicer-contributed, loan-level data is the deepest and broadest in the industry.
Industry-leading solution for mortgage-backed security data.
Receive a deeper view into the market-leading data and analytics that are featured in ICE’s pre-eminent monthly Mortgage Monitor report.
Nationwide coverage of both residential and commercial properties.
County assessors’ data that includes assessed market and tax values, tax exemptions, legal description and more.
Suite of tax solutions to help reduce the costs and challenges associated with procuring property tax data.
Comprehensive, nationwide public-records data from over 3,100 county recorder offices across the U.S.
Cloud-based software solution for users to access diverse data assets and run advanced analytics on a single, turnkey platform.
One of the most accurate and up-to-date U.S. residential property databases in the industry.
Web-based access to property reports, automated valuations and our comprehensive property-record database.
Use data and document automation to accelerate loan operations. Automates traditionally manual activities associated with the loan review process. Creates a consistent, uniformed process around capturing documents and data to improve capacity and drive industry innovation.
Provide personalized, automated communications across the entire lending experience from lead-to-close.
Deliver complete and accurate loans to investors and warehouse banks in record time, and get faster funding, purchases, and improved ROI in return.
MERS serves as mortgagee of record for the industry by providing MERS Members with the right technology, tools, and resources to achieve a streamlined, paperless process through the MERS System and MERS eRegistry.
Eliminate stare and compare activities. Using intelligent document recognition and data extraction technologies to perform document review and assignment behind-the-scenes; Mortgage Analyzers interrogate the extracted data from documents against the information in your loan origination system and presents the exceptions for review.
Electronically manage your pre-closing, post-closing, e-recording, as well as fee and document tasks with the secure, collaborative platform that connects lenders, settlement agents, and counties.
The industry’s largest value-added electronic data interchange (EDI) network dedicated to the exchange of mortgage servicing data.