Mortgage process automation is the practice of identifying time-consuming, repetitive, manual workflows and using standardized datasets as fuel to automate those tasks. Automation removes the human element from mundane tasks, allowing them to be completed in the background through automation technology, improving accuracy and freeing up staff members to focus on more important tasks.
ICE® Data & Document Automation™
Capture, perfect, accelerate
ICE Data & Document Automation is an omnichannel mortgage automation solution that automates key business processes for lenders, investors, and servicers. From day one of deployment, ICE Data & Document Automation delivers compelling ROI by automating manual workflows, increasing productivity, and reducing risk.
Featured customers
Capture, perfect, accelerate
ICE Data & Document Automation accelerates loan operations. It automates the traditionally manual process of collecting loan information. Through automation, lenders can accelerate their loan review process to improve overall capacity and loan quality.
How it works
Capture
Simplifies and standardizes the collection of loan information
Perfect
Turns disparate documents into organized, consumable, and actionable data
Accelerate
Transforms operations to an exception-based workflow
Lender advantages
Create a consistent, uniform business process to improve quality and drive efficiency
ICE Data & Document Automation provides lenders with the capabilities to originate loans faster and with greater consistency by applying mortgage automation to the loan manufacturing process and streamlining document collection, data validation, calculations, and risk analysis.
Fewer days to close
Servicer advantages
Automate the intake and classification of critical servicing documents
ICE Document Automation creates new efficiencies in the traditionally cumbersome process of intaking and indexing critical documents. For servicers who are boarding newly originated loans or seasoned loans during a servicing transfer, Document Automation can intake and split critical documents, then name them according to a standard convention, before moving them into the MSP® loan servicing system, Servicing Vault or a third-party file storage solution.
Better loan boarding
Correspondent investor advantages
Accelerate loan onboarding and reduce buy-back risk
ICE Data & Document Automation enables investors to make loan purchases faster, reduce operational costs, and lower buy-back risk by automating the purchase review process and streamlining document collection and data validation.
Faster client loan purchase
Frequently asked questions
What is mortgage process automation?
What is robotic process automation (RPA) in mortgage?
Robotic process automation (RPA), is the process of software bots recognizing and automating repetitive tasks through rules-based instruction. When applying RPA, repetitive tasks and human error can be eliminated, driving efficiency and profitability.
What type of mortgage documents can be processed with automation?
Common documentation regarding income verification, credit reports and other essential borrower documents required for underwriting can be analyzed through mortgage automation software, saving underwriters time, and reducing errors. This software can be engineered to analyze and process other documents, as well, using rules-based logic and robotic process automation (RPA). Using ICE Mortgage Analyzers™ and ICE Data & Document Automation™ documents can be analyzed throughout the mortgage lending process.
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Professional Services
Take your business to the next level with ICE Mortgage Technology® Professional Services
We offer customizable implementation packages, advisory consulting, custom solutions development, and project management. Our Professional Services representatives are ready to help you optimize your system and improve operational efficiencies so you can get the most out of your investment.
Customer success stories
Thousands of customers use ICE Mortgage Technology to drive business and improve efficiency through cutting-edge digitization. Learn how they leverage innovative technology to provide a high-touch, world-class customer experience.
“Our underwriters have found that the calculations of these tools are spot on, which has really built that trust in the system.”
“We've focused on automating decisions with data that's resulted in tremendous opportunity for our customers, lower churn times, better customer satisfaction scores and lower cost to originate.”
“We have business leaders coming up to us saying, 'Can you automate this for me? Can you make my work life experience better by creating technology?' Which is great.”
Resources
Learn more about how ICE Mortgage Technology® is changing the industry and stay up-to-date with the latest tools and information.
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