Mortgage process automation is the practice of identifying time-consuming, repetitive, manual workflows and using standardized datasets as fuel to automate those tasks. Automation removes the human element from mundane tasks, allowing them to be completed in the background through automation technology, improving accuracy and freeing up staff members to focus on more important tasks.
ICE® Data & Document Automation
Capture, perfect, accelerate
ICE Data & Document Automation is an omnichannel mortgage automation solution that automates key business processes for lenders, investors, and servicers. From day one of deployment, ICE Data & Document Automation can deliver compelling ROI by automating manual workflows, increasing productivity, and reducing risk.
Featured customers
What is ICE Data & Document Automation?
ICE Data & Document Automation accelerates loan operations. It automates the traditionally manual process of collecting loan information. Through automation, lenders can accelerate their loan review process to improve overall capacity and loan quality.
How it works
Capture
Simplifies and standardizes the collection of loan information
Perfect
Turns disparate documents into organized, consumable, and actionable data
Accelerate
Transforms operations to an exception-based workflow
Lender advantages
Create a consistent, uniform business process to improve quality and drive efficiency
ICE Data & Document Automation provides lenders with the capabilities to originate loans faster and with greater consistency by applying mortgage automation to the loan manufacturing process and streamlining document collection, data validation, calculations, and risk analysis.
Fewer days to close
Correspondent investor advantages
Accelerate loan onboarding and reduce buy-back risk
ICE Data & Document Automation helps investors make loan purchases faster, reduce operational costs, and lower buy-back risk by automating the purchase review process and streamlining document collection and data validation.
Faster client loan purchase
Success story
“Through the tools we’re using [with ICE Data and Document Automation], we want to simplify the process end to end and enable all our customers to be able to realize the American Dream. The automation allows us to apply our human capital to the activities that support our customers and their journeys.”
Ali Redjai
Senior Vice President, Solutions Management Office
Carrington Mortgage Holdings
Resources
Learn more about how ICE Mortgage Technology® is changing the industry and stay up-to-date with the latest tools and information.
Containing repurchase risk with automated file audits
Streamline your lending process with trusted intelligent automation
A world-class correspondent system delivers 50% ROI in year one
Frequently asked questions
What is mortgage process automation?
What is artificial intelligence (AI) in mortgage lending?
Artificial intelligence (AI) in mortgage lending refers to the use of artificial intelligence and intelligent systems that can analyze vast amounts of data, make predictions, and automate complex decision-making processes. Unlike traditional rule-based automation, AI systems can learn from patterns, adapt to new scenarios, and handle nuanced judgments—such as identifying document types and extracting unstructured data from images and turn it into usable structured data. By implementing AI, lenders can accelerate underwriting, improve accuracy, and deliver more personalized customer experiences throughout the mortgage journey.
What type of mortgage documents can be processed with automation?
Common documentation regarding income verification, credit reports and other essential borrower documents required for underwriting can be analyzed through mortgage automation software, saving underwriters time, and reducing errors. This software can be engineered to analyze and process other documents, as well, using rules-based logic and robotic process automation (RPA). Using ICE Mortgage Analyzers and ICE Data & Document Automation documents can be analyzed throughout the mortgage lending process.
Customer success stories
Thousands of customers use ICE Mortgage Technology to drive business and improve efficiency through cutting-edge digitization. Learn how they leverage innovative technology to provide a high-touch, world-class customer experience.
“Our underwriting team pushed for adoption of the Analyzers and Data & Document Automation. They realized it wasn’t a replacement for them, but a tool to assist them so they could do their job more efficiently and close more loans.”
“I am most proud of the ease with which we can scale (Income Analyzer), and the potential that it has. It really will offer our teams a competitive advantage in our market.”
“We have business leaders coming up to us saying, 'Can you automate this for me? Can you make my work life experience better by creating technology?' Which is great.”