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Success stories/Customer success stories

Customer success stories

Our customers use ICE Mortgage Technology® to lead the mortgage lending industry and make the American Dream of homeownership come true. Their stories are the inspiration behind our drive to keep providing world-class solutions for innovation, automation, and efficiency. Learn more about how they merge innovative thinking with technology and service to better serve their customers.

Featured customer success stories

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Lennar Mortgage logo

Lennar Mortgage speeds loan processing by taking it mobile with Encompass

Learn how Lennar Mortgage partnered with ICE Mortgage Technology to increase volume, achieve scalability and drive innovation.

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Affinity Plus logo

SouthState Bank achieves scalability and quicker turn times

ICE Mortgage Analyzers™ led to increased accuracy and a consistent borrower experience from beginning to end.

All customer success stories

See how ICE Mortgage Technology has been creating real-life success for mortgage lending leaders.

Mann Mortgage logo

Mann Mortgage eliminates stare-and-compare by automating document verification

ICE Mortgage Analyzers™ automate document verification and import information directly into Encompass.

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Affinity Plus sees a surge in member satisfaction with eClose

Implementing eClose helped Affinity Plus save significant time at the closing table and, most importantly, increase trust from borrowers.

Absolute Home Mortgage Corp logo

Absolute Home Mortgage enables loan officers to be truly mobile

NextGen technology has enabled the loan officers and sales team at Absolute Home mortgage to intuitively meet borrowers' needs, right on the spot.

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Waterstone Mortgage leverages Encompass Data Connect to bring transparency to decision-making

Data from Encompass Data Connect allows them to accurately forecast volume and eliminates guesswork.

George Mason Mortgage logo

George Mason Mortgage saw significant results in less than 30 days

Reduced turn times by 2 1/2 days and saved over $2 million in costs with Encompass Consumer Connect.

Gold Star Mortgage financial logo

Gold Star Mortgage Financial Group used solid data to develop expansion strategies

Made data-drive decisions to improve recruiting, perform quick market analysis, and assess performance.

Googain, Inc. logo

Googain, Inc. continues to grow as a top mortgage lender by adopting eClose

Automation and eClose technology are providing a frictionless experience for both borrowers and lending staff.

Lennar logo

Lennar Mortgage, LLC saves time and money by making automation their central focus

Marketing automation the central focus of their business allows Lennar to continue to grow in any market.

Mr. Cooper logo

Mr. Cooper works backwards from the customer to create a delightful experience

Automating the mortgage lending process provides borrowers with a highly interactive digital mortgage experience.

Columbus Capital Lending logo

Columbus Capital Lending streamlines processes for growth

Decreased loan origination times by 2 1/2 days and expanded their client base through text with Encompass®.

Homeowners Financial Group logo

Homeowners Financial Group close the gap between loan originators and borrowers

Leads turn into loans with an easy-to-use borrower portal.

Waterstone Mortgage logo

Waterstone Mortgage accesses benchmarking and industry data quickly

With Insights™, they receive data 3-12 months prior to other options.

American Pacific Mortgage logo

Encompass Data Connect™ helps American Pacific Mortgage boost overall data performance

Feedback from American Pacific developers was implemented to support high-volume growth.

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Fulton Bank leverages Professional Services to increase satisfaction of employees and customers

Hands-on training helped the team introduce new efficiencies with the MSP® servicing system.

SouthState logo

SouthState Bank achieves scalability and quicker turn times

ICE Mortgage Analyzers™ led to increased accuracy and a consistent borrower experience from beginning to end.

Cenlar logo

Cenlar adds value for clients through a configurable, consumer-focused digital platform

Servicing Digital gives Cenlar a white-labeled, self-service solution.

PenFed Credit Union logo

PenFed provides borrowers with a truly end-to-end lending experience

Using Velocify and Servicing Digital, they increased speed-to-lead and improved borrower engagement.

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Global Credit Union gains a competitive advantage with ICE Income Analyzer

With ICE Income Analyzer, Global Credit Union achieved a faster, more efficient income calculation process.

ICE IMT customer success stories

Your mortgage industry peers are sharing their key to success

We recently asked our customers how their partnership with ICE helped them achieve success and uncover new opportunities.

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