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Solutions/Retention

Retention

Integrated solutions to better support your customers. Our digital capabilities can help you proactively engage with customers to increase satisfaction and drive retention. Use our robust analytics and advanced marketing automation solutions to deliver the right messages at the right time.

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Featured Retention products

Integrated digital tools, proactive analytics, customer service solutions and advanced marketing automation to increase customer satisfaction and retention. Communications can be automated with set-it-and-forget it workflows to save time and keep you connected to your customers.

Actionable Intelligence Platform™

Provides strategic, proactive and actionable analytics to the right people at the right time.

Customer Service™

Helping service agents be informed by providing a holistic view of a borrower’s loan on one screen.

Servicing Digital™

Provide your borrowers with fast, simple and seamless access to loan and home-related information – anytime, anywhere.

ICE Surefire

ICE Surefire helps mortgage professionals win new business, drive repeat business and earn the right to referral business.

Property Data

Nationwide coverage of both residential and commercial properties.

Rapid Analytics Platform®

Cloud-based software solution for users to access diverse data assets and run advanced analytics on a single, turnkey platform.

All Retention products

Take your business to the next level with our suite of real estate solutions that can help you increase productivity, strengthen customer relationships, increase opportunities and more.

Actionable Intelligence Platform™

Provides strategic, proactive and actionable analytics to the right people at the right time.

Actionable Intelligence Platform™ for servicers

AIP delivers powerful insights that supports servicers in strategic decision-making, automate processes across the servicing life cycle, mitigate risk and increase customer retention.

Customer Service™

Helping service agents be informed by providing a holistic view of a borrower’s loan on one screen.

Encompass®

Eliminate the complexities of lending and investing at scale with the only true end-to-end digital mortgage solution that allows you to acquire more customers and originate, sell, and purchase loans faster - all from a single system of record.

Encompass® Connector for Salesforce®

Give your team the ability to access the latest Encompass loan information without leaving Salesforce.

Encompass Consumer Connect®

Easily complete an online mortgage application, instantly engage with their loan officer, and securely upload and eSign documents.

Encompass CRM™

Use automated one-to-one marketing with professionally designed, individually tailored communications combined with business intelligence to capture attention, and close more loans.

Lien Alert™

Efficient, cost-effective portfolio-monitoring solution delivering early notifications of critical property-, borrower- or mortgage-related events that could impact the collateral supporting your loans.

Loss Mitigation

Feature-rich, web-based solution supporting industry-standard retention and liquidation workouts.

MSP® Mortgage Servicing System

Best-in-class loan servicing software allowing servicers of all sizes the ability to tackle today’s most pressing operational challenges.

Rapid Analytics Platform®

Cloud-based software solution for users to access diverse data assets and run advanced analytics on a single, turnkey platform.

Residential Property Data

One of the most accurate and up-to-date U.S. residential property databases in the industry.

Servicing APIs™

Seamless connections between programs and systems to help users perform business processes with greater ease and efficiency.

Servicing Digital™

Provide your borrowers with fast, simple and seamless access to loan and home-related information – anytime, anywhere.

Servicing Order

Order and track servicing products through secure, reliable automation

Servicing Vault™

Standardized digital document storage across servicing solutions.

SiteXPro™

Web-based access to property reports, automated valuations and our comprehensive property-record database.

Value Range Express™

Combines AVM capabilities, new for-sale listing alerts and enhanced public records data to deliver one-stop access to comprehensive valuations.

ValuEdge Cascade™

Delivers fast, reliable and cost-effective valuations of residential properties using six industry-leading ICE AVMs.

Velocify®

Enable your team to more efficiently drive sales, communicate with borrowers, and focus on revenue-generating activities with the industry’s leading sales automation solution.

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