Encompass Consumer Connect®
Borrowers expect an engaging online experience. Are you delivering?
With Encompass Consumer Connect® borrowers can easily complete an online mortgage application, instantly engage with their loan officer, and securely upload and eSign documents, making it faster and less expensive for a lender to process a loan.
Featured customers
Encompass Consumer Connect features
Encompass Consumer Connect provides a state-of-the-art digital mortgage experience for the home buying process where you can close loans faster, improve the borrower, and ensure compliance. With Consumer Connect, you can create a custom web experience unique to your company, virtually guide borrowers through the loan application process on any device, and provide real-time status updates.
Easy-to-use online application for borrowers
Easily complete mortgage applications online and from any device
Invite/remind the borrower to apply
Capture abandoned applications and increase conversions by inviting and reminding the borrower to complete an application that they have already started in Consumer Connect.
Direct integration with Encompass
Leverage a borrower point-of-sale solution that seamlessly integrates with Encompass and streamlines everything from online applications to data collection
Integrated services to improve workflow
Accelerate the application process with the ability to seamlessly run credit reports and get online verification of assets, employment and income
Lender highlights
Drive more business with better automation and customization
- Utilize a modern digital mortgage workflow that streamlines everything from online applications to data collection.
- World class security comes baked in with all of the ICE Mortgage Technology® family of products, giving you greater peace of mind.
- Automatically receive compliant applications, underwritten by Fannie Mae’s Desktop Underwriter® or Freddie Mac’s Loan Product Advisor™, and enable services.
- Increase your online brand presence with a customized interface and template.
- Get alerts to any compliance obligations, even with incomplete applications.
Borrower highlights
Simplify the borrower experience
- Modern, responsive design lets borrowers fill out a simple, conversational style loan application and easily interact with your site from any device.
- A paperless way to collaborate with your team, securely send and receive documents, and share financial information.
- Borrowers can accelerate the application process by running their own credit reports, getting online verification of assets, and eSigning documents.
“By accessing Encompass from anywhere, our loan officers can get the app, finish it, price it, and be first to the finish line. In a lending environment where your ability to respond quickly to borrower applications is often a deciding factor on your ability to win the business, the Encompass platform’s ability to quickly act on new applications has given us a major competitive advantage.”
Brandon Durham,
Product Support Manager
Ready to get started? Get in touch
Your end-to-end workflow
Streamline every step of the mortgage process
ICE Mortgage Technology delivers a true digital mortgage experience across your entire workflow. Our technology enables mortgage professionals across the industry to focus on personal connections where they need them most.
Real Estate
Easy-to-use, next generation solutions that help real estate professionals, MLSs and title companies generate more business, increase productivity, strengthen relationships and deliver a competitive edge in today’s market.
Customer Acquisition
Stay ahead of the competition with our comprehensive suite of sales, marketing and borrower engagement solutions. Grow and retain your customer base, deliver world-class experiences and lower acquisition costs - all powered by world-class automation and integrated within the Encompass
Loan Manufacturing
Advanced technologies that will help you create a consistent, uniform loan origination process to drive efficiency and improve loan quality. With our solutions, you have the ability to process mortgage applications with higher accuracy and achieve a better customer experience.
Settlement and Closing
Electronically connect people, technologies and data in your real estate transactions. Save time and money and simplify processes from pre-closing through post-closing with electronic services, property information and fee solutions.
Capital Markets & Secondary Marketing
Data and analytics that help create efficiencies and cost savings for professionals who operate in the capital markets space. Our solutions help bank and non-bank mortgage servicers, investors and management firms make informed business decisions based on real-world market data.
Servicing
Best-in-class servicing solutions to help manage all aspects of loan servicing — from loan boarding to default. Transform your performance with automation and insights, and enhance the customer experience. Our solutions support first mortgages as well as home equity loans, and help servicers lower costs, reduce risk and operate more efficiently.
Retention
Integrated solutions to better support your customers. Our digital capabilities can help you proactively engage with customers to increase satisfaction and drive retention. Use our robust analytics and advanced marketing automation solutions to deliver the right messages at the right time.
Risk Management
Comprehensive solutions that help mortgage and title professionals reduce loss. Use our data and analytics to uncover potential risk to the properties in your portfolio or those that you are preparing for title and settlement. Our industry-leading solutions include reliable data, offer an intuitive experience and deliver the insights needed to help proactively prevent risk.
Valuations
Comprehensive suite of market-leading valuation solutions that support the entire real estate and mortgage loan life cycle. Appraisers, lenders, servicers, investors and real estate agents rely on our valuation products to help them meet their specific business goals.
Business & Market Intelligence
Actionable intelligence to help you make smarter, more informed decisions. Combined with our extensive data assets and proprietary analytics, you can expand your operational view to help increase efficiencies, generate and protect revenue and support compliance requirements.
Benchmarking
Expansive mortgage and housing-related data assets and analytics to help you more accurately benchmark performance. Our solutions include servicer-contributed loan level data; default, prepayment and loss predictive models; comprehensive valuation solutions; and more.
Portfolio Management
Comprehensive suite of mortgage portfolio management solutions. Maximize profitability, effectively manage risk, support regulatory compliance, identify opportunities and improve decision-making.
Partner Network/Integrations
With the largest network of integrated partners in the industry, ICE Mortgage Technology helps you extend your business by connecting you to thousands of mortgage professionals.
Default
Scalable solutions to streamline the default process and support compliance. Featuring secure and flexible integrations, ICE’s configurable default capabilities help servicers navigate complex and oftentimes extensive default workflows while providing secure communication with attorneys, title vendors, notaries and more.
Home Equity
ICE offers end-to-end technology, data and analytic solutions that allow lenders to originate and service home equity loans and lines of credit on the same systems as first mortgage loans.
Professional Services
Take your business to the next level with ICE Mortgage Technology® Professional Services
We offer customizable implementation packages, advisory consulting, custom solutions development, and project management. Our Professional Services representatives are ready to help you optimize your system and improve operational efficiencies so you can get the most out of your investment.
Encompass®
Take your Encompass experience to the next level
Leverage solutions across the Encompass platform to make smarter business decisions, lower costs, and drive innovation across all your channels.
Encompass Consumer Connect®
Borrowers expect an engaging online experience. Are you delivering?
Encompass for Loan Officers
Empower your loan officers to drive more business and deliver better borrower experiences.
Encompass TPO Connect®
Optimize how you receive and manage loans from your Third-Party Originators.
Encompass CRM™
Loan delivery, funding, and purchases- fast.
Encompass eClose
One source. One workflow: The future of closings is here.
ICE PPE (Product and Pricing Engine)
Loan pricing in an instant, with total confidence.
Encompass Data Connect
Do more with your data, anytime and anywhere.
Encompass Connector® for Salesforce®
Connect Encompass and Salesforce to create a true digital mortgage platform.
Home Equity
Connect Encompass and Salesforce to create a true digital mortgage platform.
Resources
Learn more about how ICE Mortgage Technology® is changing the industry and stay up-to-date with the latest tools and information.
Encompass Consumer Connect datasheet
Encompass Consumer Connect overview