Products/Encompass Consumer Connect

Encompass Consumer Connect®

Borrowers expect an engaging online experience. Are you delivering?

With Encompass Consumer Connect® borrowers can easily complete an online mortgage application, instantly engage with their loan officer, and securely upload and eSign documents, making it faster and less expensive for a lender to process a loan.

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A digital-first solution for modern borrowers

Enhance borrower engagement, optimize the loan process and deliver exceptional value.

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Transparent progress tracking

Provide real-time updates at each stage of the loan process, fostering trust through transparency.

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Faster document submission

Securely submit documents and eSign forms , saving time and eliminating paperwork.

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Smarter financial choices

Estimate payments, compare options and make informed decisions with built-in mortgage calculators and real-time pricing.

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A customized experience

Deliver a branded, ready-to-go experience tailored to meet your borrowers’ needs on any device.

Encompass Consumer Connect features

Encompass Consumer Connect provides a state-of-the-art digital mortgage experience for the home buying process where you can close loans faster, improve the borrower, and ensure compliance. With Consumer Connect, you can create a custom web experience unique to your company, virtually guide borrowers through the loan application process on any device, and provide real-time status updates.

Loan application

Easy-to-use online application for borrowers

Easily complete mortgage applications online and from any device

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Invite/remind the borrower to apply

Capture abandoned applications and increase conversions by inviting and reminding the borrower to complete an application that they have already started in Consumer Connect.

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Direct integration with Encompass

Leverage a borrower point-of-sale solution that seamlessly integrates with Encompass and streamlines everything from online applications to data collection

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Integrated services to improve workflow

Accelerate the application process with the ability to seamlessly run credit reports and get online verification of assets, employment and income

Lender highlights

Drive more business with better automation and customization

  • Utilize a modern digital mortgage workflow that streamlines everything from online applications to data collection.
  • World class security comes baked in with all of the ICE Mortgage Technology® family of products, giving you greater peace of mind.
  • Automatically receive compliant applications, underwritten by Fannie Mae’s Desktop Underwriter® or Freddie Mac’s Loan Product Advisor™, and enable services.
  • Increase your online brand presence with a customized interface and template.
  • Get alerts to any compliance obligations, even with incomplete applications.
Drive more business with better automation and customization
A mobile-first solution for today’s borrowers
Borrower highlights

Simplify the borrower experience

  • Modern, responsive design lets borrowers fill out a simple, conversational style loan application and easily interact with your site from any device.
  • A paperless way to collaborate with your team, securely send and receive documents, and share financial information.
  • Borrowers can accelerate the application process by running their own credit reports, getting online verification of assets, and eSigning documents.

A mobile-first solution for today’s borrowers

The My Home Loans borrower app, a real-time mobile platform for easy loan management, simplifies the mortgage process for both borrowers and lenders. As an extension of Encompass Consumer Connect®, My Home Loans enables borrowers to stay in control of their loan anytime, while allowing lenders to launch a fully branded app experience with ease.

Learn more about the My Home loans app

A mobile-first solution for today’s borrowers

“By accessing Encompass from anywhere, our loan officers can get the app, finish it, price it, and be first to the finish line. In a lending environment where your ability to respond quickly to borrower applications is often a deciding factor on your ability to win the business, the Encompass platform’s ability to quickly act on new applications has given us a major competitive advantage.”

Brandon Durham,
Product Support Manager

Learn more

Ready to get started? Get in touch.

Your end-to-end workflow

Streamline every step of the mortgage process

ICE Mortgage Technology delivers a true digital mortgage experience across your entire workflow. Our technology enables mortgage professionals across the industry to focus on personal connections where they need them most.

Benchmarking
Expansive mortgage and housing-related data assets and analytics to help you more accurately benchmark performance. Our solutions include servicer-contributed loan level data; default, prepayment and loss predictive models; comprehensive valuation solutions; and more.
Market Analytics
Actionable intelligence to help you make smarter, more informed decisions. Combined with our extensive data assets and proprietary analytics, you can expand your operational view to help increase efficiencies, generate and protect revenue and support compliance requirements.
Capital Markets & Secondary Marketing
Data and analytics that help create efficiencies and cost savings for professionals who operate in the capital markets space. Our solutions help bank and non-bank mortgage servicers, investors and management firms make informed business decisions based on real-world market data.
Customer Acquisition
Stay ahead of the competition with our comprehensive suite of sales, marketing and borrower engagement solutions. Grow and retain your customer base, deliver world-class experiences and lower acquisition costs - all powered by world-class automation and integrated within the Encompass
Data
Access to timely, robust data covering the real estate and mortgage markets.
Default
Scalable solutions to streamline the default process and support compliance. Featuring secure and flexible integrations, ICE’s configurable default capabilities help servicers navigate complex and oftentimes extensive default workflows while providing secure communication with attorneys, title vendors, notaries and more.
Home Equity
ICE offers end-to-end technology, data and analytic solutions that allow lenders to originate and service home equity loans and lines of credit on the same systems as first mortgage loans.
Loan Manufacturing
Advanced technologies that will help you create a consistent, uniform loan origination process to drive efficiency and improve loan quality. With our solutions, you have the ability to process mortgage applications with higher accuracy and achieve a better customer experience.
Partner Network/Integrations
With the largest network of integrated partners in the industry, ICE Mortgage Technology helps you extend your business by connecting you to thousands of mortgage professionals.
Portfolio Management
Comprehensive suite of mortgage portfolio management solutions. Maximize profitability, effectively manage risk, support regulatory compliance, identify opportunities and improve decision-making.
Real Estate
Easy-to-use, next generation solutions that help real estate professionals, MLSs and title companies generate more business, increase productivity, strengthen relationships and deliver a competitive edge in today’s market.
Retention
Integrated solutions to better support your customers. Our digital capabilities can help you proactively engage with customers to increase satisfaction and drive retention. Use our robust analytics and advanced marketing automation solutions to deliver the right messages at the right time.
Risk Management
Comprehensive solutions that help mortgage and title professionals reduce loss. Use our data and analytics to uncover potential risk to the properties in your portfolio or those that you are preparing for title and settlement. Our industry-leading solutions include reliable data, offer an intuitive experience and deliver the insights needed to help proactively prevent risk.
Servicing
Best-in-class servicing solutions to help manage all aspects of loan servicing — from loan boarding to default. Transform your performance with automation and insights, and enhance the customer experience. Our solutions support first mortgages as well as home equity loans, and help servicers lower costs, reduce risk and operate more efficiently.
Settlement and Closing
Electronically connect people, technologies and data in your real estate transactions. Save time and money and simplify processes from pre-closing through post-closing with electronic services, property information and fee solutions.
Title
Our suite of solutions for title professionals provides the valuable data and insights needed to help identify opportunities for business growth, develop and further relationships with lenders and real estate professionals and streamline the closing process.
Valuations
Comprehensive suite of market-leading valuation solutions that support the entire real estate and mortgage loan life cycle. Appraisers, lenders, servicers, investors and real estate agents rely on our valuation products to help them meet their specific business goals.
Professional Services

Take your business to the next level with ICE Mortgage Technology® Professional Services

We offer customizable implementation packages, advisory consulting, custom solutions development, and project management. Our Professional Services representatives are ready to help you optimize your system and improve operational efficiencies so you can get the most out of your investment.

See how we ensure a smooth and efficient rollout

PROFESSIONAL SERVICES

Encompass®

Take your Encompass experience to the next level

Leverage solutions across the Encompass platform to make smarter business decisions, lower costs, and drive innovation across all your channels.

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Encompass Consumer Connect®

Borrowers expect an engaging online experience. Are you delivering?

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Encompass for Loan Officers

Empower your loan officers to drive more business and deliver better borrower experiences.

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Encompass TPO Connect®

Optimize how you receive and manage loans from your Third-Party Originators.

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Encompass CRM™

Loan delivery, funding, and purchases- fast.

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Encompass eClose

One source. One workflow: The future of closings is here.

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ICE PPE (Product and Pricing Engine)

Loan pricing in an instant, with total confidence.

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Encompass Data Connect

Do more with your data, anytime and anywhere.

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Encompass Connector® for Salesforce®

Connect Encompass and Salesforce to create a true digital mortgage platform.

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Home Equity

Connect Encompass and Salesforce to create a true digital mortgage platform.

Resources

Learn more about how ICE Mortgage Technology® is changing the industry and stay up-to-date with the latest tools and information.

See all resources

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Encompass Consumer Connect datasheet

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Encompass Consumer Connect overview

Ready to get started? Get in touch.