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Products/Encompass CRM - Mortgage Marketing Automation Software

Encompass CRM

Generate leads, build relationships, grow faster and stay compliant

Use automated one-to-one marketing with professionally designed, individually tailored communications combined with business intelligence to capture attention, and close more loans.

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Dramatically increase conversions and lower marketing costs

Sales and marketing costs can make up as much as 70% of the total per loan origination cost*, making it critical for lenders to optimize their marketing efforts for maximum ROI. Encompass CRM gives you everything you need to get more out of your marketing:

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Experience real benefits

Lenders are using Encompass CRM to double prospect conversions, triple purchase retentions and double purchase business from referral partners.

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Automate and personalize marketing

Send detailed one-to-one marketing campaigns tailored specifically for your customer or referral partner and have prospects/customers automatically assigned to pertinent campaigns

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Generate more referral business

Automatically send referral partners post-close surveys after each successful transaction to help ensure return business

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Capture more new and repeat business

Easily set up recurring, targeted, and personalized campaigns to existing and prospective customers and provide current borrowers with personal, customized loan reviews and payment strategy reports

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Make smarter marketing decisions

Built in business intelligence tools let you benchmark your business against your competitors, identify areas for improvement, and increase employee accountability

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Stay compliant with CFPB regulations

Integrated compliance and case management tools let you respond to and resolve issues as well as adapt policies and procedures based on successful complaint resolutions

Ready to get started? Get in touch.

Your end-to-end workflow

Streamline every step of the mortgage process

ICE Mortgage Technology delivers a true digital mortgage experience across your entire workflow. Our technology enables mortgage professionals across the industry to focus on personal connections where they need them most.

Benchmarking
Expansive mortgage and housing-related data assets and analytics to help you more accurately benchmark performance. Our solutions include servicer-contributed loan level data; default, prepayment and loss predictive models; comprehensive valuation solutions; and more.
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Market Analytics
Actionable intelligence to help you make smarter, more informed decisions. Combined with our extensive data assets and proprietary analytics, you can expand your operational view to help increase efficiencies, generate and protect revenue and support compliance requirements.
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Capital Markets & Secondary Marketing
Data and analytics that help create efficiencies and cost savings for professionals who operate in the capital markets space. Our solutions help bank and non-bank mortgage servicers, investors and management firms make informed business decisions based on real-world market data.
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Customer Acquisition
Stay ahead of the competition with our comprehensive suite of sales, marketing and borrower engagement solutions. Grow and retain your customer base, deliver world-class experiences and lower acquisition costs - all powered by world-class automation and integrated within the Encompass
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Data
Access to timely, robust data covering the real estate and mortgage markets.
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Default
Scalable solutions to streamline the default process and support compliance. Featuring secure and flexible integrations, ICE’s configurable default capabilities help servicers navigate complex and oftentimes extensive default workflows while providing secure communication with attorneys, title vendors, notaries and more.
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Home Equity
ICE offers end-to-end technology, data and analytic solutions that allow lenders to originate and service home equity loans and lines of credit on the same systems as first mortgage loans.
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Loan Manufacturing
Advanced technologies that will help you create a consistent, uniform loan origination process to drive efficiency and improve loan quality. With our solutions, you have the ability to process mortgage applications with higher accuracy and achieve a better customer experience.
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Partner Network/Integrations
With the largest network of integrated partners in the industry, ICE Mortgage Technology helps you extend your business by connecting you to thousands of mortgage professionals.
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Portfolio Management
Comprehensive suite of mortgage portfolio management solutions. Maximize profitability, effectively manage risk, support regulatory compliance, identify opportunities and improve decision-making.
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Real Estate
Easy-to-use, next generation solutions that help real estate professionals, MLSs and title companies generate more business, increase productivity, strengthen relationships and deliver a competitive edge in today’s market.
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Retention
Integrated solutions to better support your customers. Our digital capabilities can help you proactively engage with customers to increase satisfaction and drive retention. Use our robust analytics and advanced marketing automation solutions to deliver the right messages at the right time.
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Risk Management
Comprehensive solutions that help mortgage and title professionals reduce loss. Use our data and analytics to uncover potential risk to the properties in your portfolio or those that you are preparing for title and settlement. Our industry-leading solutions include reliable data, offer an intuitive experience and deliver the insights needed to help proactively prevent risk.
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Servicing
Best-in-class servicing solutions to help manage all aspects of loan servicing — from loan boarding to default. Transform your performance with automation and insights, and enhance the customer experience. Our solutions support first mortgages as well as home equity loans, and help servicers lower costs, reduce risk and operate more efficiently.
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Settlement and Closing
Electronically connect people, technologies and data in your real estate transactions. Save time and money and simplify processes from pre-closing through post-closing with electronic services, property information and fee solutions.
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Title
Our suite of solutions for title professionals provides the valuable data and insights needed to help identify opportunities for business growth, develop and further relationships with lenders and real estate professionals and streamline the closing process.
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Valuations
Comprehensive suite of market-leading valuation solutions that support the entire real estate and mortgage loan life cycle. Appraisers, lenders, servicers, investors and real estate agents rely on our valuation products to help them meet their specific business goals.
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Professional Services

Take your business to the next level with ICE Mortgage Technology® Professional Services

We offer customizable implementation packages, advisory consulting, custom solutions development, and project management. Our Professional Services representatives are ready to help you optimize your system and improve operational efficiencies so you can get the most out of your investment.

See how we ensure a smooth and efficient rollout

PROFESSIONAL SERVICES

Encompass®

Take your Encompass experience to the next level

Leverage solutions across the Encompass platform to make smarter business decisions, lower costs, and drive innovation across all your channels.

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Encompass Consumer Connect®

Borrowers expect an engaging online experience. Are you delivering?

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Encompass for Loan Officers

Empower your loan officers to drive more business and deliver better borrower experiences.

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Encompass TPO Connect®

Optimize how you receive and manage loans from your Third-Party Originators.

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Encompass eClose

One source. One workflow: The future of closings is here.

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ICE PPE (Product and Pricing Engine)

Loan pricing in an instant, with total confidence.

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Encompass Investor Connect

Loan delivery, funding, and purchases- fast.

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Encompass Data Connect

Do more with your data, anytime and anywhere.

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Encompass Connector® for Salesforce®

Connect Encompass and Salesforce to create a true digital mortgage platform.

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Home Equity

Connect Encompass and Salesforce to create a true digital mortgage platform.

Resources

Learn more about how ICE Mortgage Technology® is changing the industry and stay up-to-date with the latest tools and information.

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Drive results with a personal touch

Ready to get started? Get in touch.