Lennar Mortgage, LLC saves time and money by making automation their central focus
The team at Lennar Mortgage has intentionally built a company culture that supports automation and embraces change. Lennar has already successfully automated an impressive list of processes that have eliminated manual input and review throughout the lending process. Obtaining early buy-in from stakeholders, over-communicating throughout adoption, and listening to their associates about the changes they'd like to see fuel the next big improvement.
Company profile
- Based in Miami, FL
- Subsidiary of one of the largest homebuilders in the U.S.
- Operating in 28 states
Products used
The challenge
In an industry that is error-prone due to extensive document review and classification, Lennar Mortgage needed technology to take the pressure off of their Associates.
The solution
Making automation the central focus of their business, Lennar has been able to eliminate mundane, repetitive tasks and free their Associate up to focus on more meaningful efforts.
“Our company culture has changed. We have a Simply Mortgage meeting every month and everybody comes to the table with, 'How do we automate more?' We have business leaders coming up to us saying, 'Can you automate this for me? Can you make my work life experience better by creating technology?' Which is great.”
Seeing immediate ROI with automation
Automating repetitive tasks added the most value for Lennar, and resulted in significant time savings on every loan.
30 minutes
Saved per processed loan
20 minutes
Saved per closing package
Over 60%
Loan completed digitally
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Resources
Learn more about how ICE Mortgage Technology is changing the industry and stay up-to-date with the latest tools and information.
Blog - How to build a culture of automation
Automation Insider: Automation in action