George Mason Mortgage takes a holistic approach to technology by integrating all the functionality available from Encompass® by ICE Mortgage Technology® into their operations. No matter how the market shifts, the team at George Mason are able to fill the gaps and move forward by integrating ICE Mortgage Technology tools. For instance, when interest rates rose and the purchase market dipped, HELOC products and tools already built into Encompass helped George Mason maintain steady ground.
Increased productivity and efficiency on the lender’s end aren’t the only benefits of an end-to-end technology stack. Encompass Consumer Connect® gives borrowers a secure portal to submit applications and upload documents, sign disclosures, communicate with their loan officers, and even sign closing documents. All of this takes place with one seamless login, and the result has been an influx of online applications and reduced turn times.
George Mason Mortgage wanted to give customers a digital engagement option, without losing the high touch approach that defined the company’s brand.
Encompass Consumer Connect allows customers to log into the secure borrower portal from their mobile device or web browser. Loan officers have full visibility to follow up on borrower activity.
Since going live with Consumer Connect, George Mason Mortgage has seen some impressive results.
Turn-time reduction from application-to-close
Decrease in loan costs
Increase in loan conversion rates
Increase in online applications within 30 days
Thousands of customers use ICE Mortgage Technology to drive business and improve efficiency through cutting-edge digitization. Learn how they leverage innovative technology to provide a high-touch, world-class customer experience.
Encompass Consumer Connect gives First Home Mortgage customers a streamlines experience that's sending conversion rates soaring.
NextGen technology has enabled the loan officers and sales team at Absolute Home mortgage to intuitively meet borrowers' needs, right on the spot.
Decreased loan origination times by 2 1/2 days and expanded their client base through text with Encompass®.
Learn more about how ICE Mortgage Technology is changing the industry and stay up-to-date with the latest tools and information.
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