”Understanding when and how to incorporate the technology versus the human experience is going to require that you understand what that customer needs.”
Kristin Messerli
Executive Director and Cofounder
FirstHomeIQ
”You've got to come up with a hook to make people care, to connect your thing to their life in a way that says: this is why you need to know who I am, and this is how I am adding value to you.”
Brittany Hodak
Award-winning entrepreneur, author and speaker
”What I always say about tech is it allows you to compress your time. Time is money. So, compressing your time is absolutely critical.”
Our customers are transforming their lending experience and gaining unmatched efficiencies with the power of Encompass® by ICE Mortgage Technology®. Discover how lenders can prepare for the next market cycle and stay at the forefront of innovation by leveraging their ICE partnership.
Inspiring stories from inspiring customers
”We chose Encompass because you can build customized business rules around your workflow. Also, Encompass is a very big player in the field, so they have great staying power in the industry.”
Eric McCall
Vice President of Operations
First Home Mortgage
“Goldstar is invested heavily into all of ICE Mortgage Technology’s platforms. It's really transformed how we perform and will continue to allow us to evolve and create operational efficiencies for years to come.”
David Williams
CIO/CISO
Gold Star Mortgage
“No other LOS has the same community of support that Encompass has. No other LOS has been on the forefront of mortgage industry and regulatory changes like Encompass has.”
According to our customers, leveraging data to make informed business decisions is the key to success. Hear how your peers are using ICE solutions to improve operational processes, grow their business and maximize ROI.
Data insights your peers wish they knew sooner
”Now we're able to close two to three weeks quicker than the competition in our industry. And we're not just saying that. We're backing it up with true data from ICE Mortgage Technology.”
Chris Smith
Mortgage Director
Mortgage Solutions
“If you're worried about starting your data journey, don't be. You're going to realize very quickly that people want that information.”
Jake Rowoldt
VP, Information Services
Waterstone Mortgage
“Instead of just putting the data in front of management, present it to your sales, processing, and underwriting teams. It's empowering.”
According to our customers, adapting to change is the key to success. Hear how your peers are keeping up with market shifts and opening new doors through a willingness to pivot, investing in educating their team and ensuring they have the right technology in place.
Tried and true tips your peers want you to know
”Ours is a constantly changing industry and with ICE as my partner, I am able to stay ahead of the curve and weather any industry storm.”
Margie Ambrosio
SVP, Information Systems Manager
George Mason Mortgage
“Do not be afraid of change and always be willing to look into new technologies, but make sure that implementing them makes sense for your company.”
Katie Vogt
Mortgage Systems Administrator
West Gate Bank
“Often, when hearing of a change in the industry, ICE will already be in the process of implementing it, and they’ll be happy to help you figure out how to integrate it into your environment.”