Legacy service ordering are orders that are placed through ICE Mortgage Technology Partner Network, TQL Services, or ePass.
EPC: workflow simplified
Prosperity Home Mortgage saw immediate results with Encompass Partner Connect
Mark your calendars for Oct. 31, 2025
to move all your service ordering to Encompass Partner Connect™.
Webinars
Webinar series: Maximizing modern technology in Encompass
As you plan your transition from legacy integrations, we are here to help. Join our upcoming webinars to connect with product experts and learn best practices for leveraging the seamless alternatives available to you.
On-demand: What's new with CoreLogic LoanSafe and Encompass Partner Connect
How to best prepare for the Oct. 31, 2025 deprecation date of legacy service ordering
ICE is here to support your migration to Encompass Partner Connect™ (EPC) so you can access the many new benefits to improve the service ordering workflow within Encompass®. With more than 90% of our partners on EPC, now is the time to make the move.
Start taking advantage of all the new capabilities that EPC offers, including:
- Improved performance
- Enhanced security
- Automated service ordering
- Data and document mapping
- A more intuitive use experience
Frequently asked questions
Here are a few common FAQs we have received. View the full list of FAQs here and be sure to visit this page often to stay up-to-date with answers that will help you reach this important milestone
What is considered legacy service ordering?
How do I find out if my service provider is available on EPC?
We encourage you to engage with your service provider, all providers that are available on EPC can be found on the Marketplace here.
Are the Fannie Mae and Freddie Mac services part of this transition?
No, Fannie Mae and Freddie Mac services are not part of this transition currently. You will be able to continue to use the services password management via Encompass to orders services from Fannie Mae and Freddie Mac.
Resources to help support your migration
Have a question?
Inspiring insights from industry thought leaders
“What sets ICE solutions apart from others is how many partners integrate with their solutions. Encompass is a great system, and you can find additional partners to make the process even better, and they’re all integrated, so it's easy out-of-the-box.”
Chris Smith
Mortgage Director
Mortgage Solutions, LLC
“Encompass is the most widely used LOS in the space and it's got the broadest partner network. From a technology perspective, it's able to do things that other solutions in our space just simply can't do.”
Dawar Alimi
CEO and Founder
Lender Price
“Moving to Encompass Partner Connect took off the burden of us having to maintain so much code, so many workarounds, so many hacks to try and overcome limitations and allows us to innovate in other spaces.”
Josh Byrom
Head of Innovation
Prosperity Home Mortgage