Frequently asked questions

Innovation happens here — and we’re here to help you be part of it. Got questions? We’ve got answers. Whether you're planning your trip, exploring sessions or registering for the first time, this is your go-to resource for everything ICE Experience 2026.

General information

What is ICE Experience 2026?
When is ICE Experience?
What events are planned?
Where is ICE Experience being held?
Who should attend ICE Experience?

Registration

When registering for ICE Experience 2026, what registration type should I select?
How much is attendee registration?
What is included with the registration fees?
Are group discounts available?
When does the early bird pricing expire?
How do I register for the conference?
What are my options if I need to cancel or transfer my registration?
Can I bring a guest?
Who can I contact with registration questions?

Hotel and travel

Are there special discount room rates?
How do I make changes to my hotel reservation?
What is the best way to get from the airport to the conference location?

Agenda and sessions

Where can I find the full conference agenda?
Do I need to pre-register for sessions?
What should I do if a session is full?

Pre-conference training

What is pre-conference training?
When does pre-conference training take place?
Do I need to register separately for pre-conference training?
Will you offer MSP or Servicing focused training?
Is there an additional cost for pre-conference training?
What is included in the pre-conference training fee?
Can partners sign up for pre-conference training?
Do I need to bring my own device for pre-conference training?
What if I need to cancel or modify my pre-conference training registration?

Partners

How much is partner registration?
Are group discounts available for partners?
Can partners attend pre-conference training?

Additional information

Who should I contact if I have special dietary needs, food allergies or accessibility needs?

Have questions, need help?